Site to Site VPN tunnel get dropped for few second or minute and back again

[Preyash18]

WE have site to site VPN between our 2 offices . Tunnel is get drop time to time and re-established in few second some time in few minutes. Can not find on event log of the MX devices. Any one ca help me to resolve this issue?

Many thanks,

Preyash  

[Smokey1969]

We have been having the same issue for the past month. Currently no resolution.

Regards,

Smokey

[GIdenJoe]

Make a case to Meraki support.
Check if your VPN registry connection is stable. (check on VPN status page)
Try to do a packet loss check between both peers.  Perhaps try to use the WAN IP of one site on another as uplink test.

[PhilThacker]

Did you ever discover the core issue on this?

[Smokey1969]

Hi PhilThacker

Yes! An update had happened a month before and I had been busy with other problems and had not read what changes had been made.

Meraki now supported IKEv2 Once I set that version on my tunnels then everything became rock solid. For some reason support could not

tell me that it was the issue. I had to read through a lot of documentation before I realized what I had missed. The positive note is I read all the update

docs now before they update my device.

Regards,