Security Appliance Port

[Nikita]

I recently replaced 2 switches due to a bad storm and the main switch is uplink is port 1 and it is plugged into port 3 of the MX. the MX is online but port 3 will not provide a link nor is there one on the uplink for the switch. If i take the cable from port 1 of the MX and plug it directly into the port 1 of the switch, it provides a link. When i put everything back as it should be, i tried moving the cable in port 3 on the MX to port 4 and still had no link. Can anyone help me with this? 

[rhbirkelund]

If you had two switches that needed to be replaced due to bad weather, and they were connected to the same ports on the MX I'd might consider if the MX also needed to be replaced. 

If you've verified that the ports on the MX are enabled and tried with new cables, and the link still isn't going up, then I'd open a ticket with Meraki and consider to have the MX RMAed.

[Nikita]

That’s what I was thinking that maybe the MX ports are bad as well. I may temporarily bypass the MX until I can get it replaced. Thank you!

[PhilipDAth · Accepted solution]

You could also try testing the ports using a notebook, and see if it can get a link light - but it sounds like the MX is damaged as well.

[Nikita]

I will do that this morning.Thank you! 

[Nikita]

That was the issue. Thank you so much for your response.