Remove an license from dashboard

[Nikunj]

Hello Team,

Need to remove an license from dashbaord but im not getting an option like undo except move. PFA snapshot and let me know how can i do it.

[alemabrahao]

You need to open a support case, but I'm not sure if they can do It.

[GreenMan]

Why would you want to remove a license from the Dashboard?

[Nikunj]

it has been mistakenly applied there

[GreenMan]

In which case, you'd normally want to move it, rather than remove it - as the clock is still ticking down on it, whether it's active in an Organization or not.

I guess you might want to remove and return it (obtain a credit), if it is, for example, at the wrong MX license level - but you'd need to speak to your Meraki account team about that.

If you do want to use it elsewhere, in most instances license moves can be done directly, these days - you wouldn't, as a separate step, remove it first;   https://documentation.meraki.com/General_Administration/Licensing/How_to_do_a_License_Transfer_in_Co...

[PhilipDAth · Accepted solution]

You can only remove an incorrectly applied licence within 7 days of applying it.  Here is the documentation around removing licences:

https://documentation.meraki.com/General_Administration/Licensing/Meraki_Co-Termination_Licensing_Ov...