Meraki MX75 Disconnects

[cmi1984]

Currently I have a few MX75's at different clients experiencing an issue where all the ports, including internet ports, are experiencing an Ethernet carrier change causing disconnections to the internet and lan connections. Anyone else seeing this issue?

[ChrisAtBell]

We don't have any MX75's, but we had a single MX65 that kept dropping our WAN connection on 10/29. We worked with the Carrier on rebooting the NID and it still persisted. We ended up swapping out the MX65 with another we had and it started working again. We are using Current version: MX 18.107.10 if that helps. We are going to RMA the bad MX65 that we replaced.

[cmr]

I have seen this on my home MX75, I haven't seen it in the MX19 firmware train that I have been running since it was released, I know it isn't marked as stable, but it definitely improved the situation for me so that it no longer happens...

[TrustPoint]

I'm seeing the same issue with a brand new MX75. Unfortunately even the 19.1.6 firmware is showing the same issue. I am not sure if I got a lemon or the model is cursed.

[cmr]

@TrustPoint how much do you have plugged into in and how many clients are on the network?

[TrustPoint]

Maybe 75 total devices... about 40 users. It should be able to handle that without a problem. I'm using separate switches for the devices. The only thing plugged directly into the MX is WAN and a switch.

[cmi1984]

MX 19.1.5 no issues anywhere.  All of a sudden it just stopped.  I have a feeling they did something on their side.  As I didn't open tickets with every client but it stopped happening at all of them.

[TrustPoint]

Did you open a ticket with one of them? I just opened one... maybe they'll do their magic to me!

[cmi1984]

Yes but not with every client but they all got resolved.  They even RMA'd two of the devices I opened tickets on.  One I swapped the other I didn't.  Either way the issue was resolved on both and others who had the issue.