Meraki Client VPN issues

[Mugiwara]

Hello All,

I have some problems when i try to connect in vpn with my mx68.
some of my colleagues can connect (they have windows 10 OS) and some can't (they have windows 11 OS).
Here is the error we get:
"Unable to connect to Italdigit VPN.

Unable to establish the network connection between the computer and the VPN server. The remote server is not responding. The problem could be
The problem could be caused by a network device, such as a firewall, NAT protocol, or router, that is between the computer and the remote server that is not configured to allow VPN connections.
configured to allow VPN connections. To locate the device causing the problem, contact the administrator."

Can anyone help me?
Thank you

Translated with DeepL.com (free version)

[alemabrahao · Accepted solution]

Hi,

Check it out: https://learn.microsoft.com/en-us/answers/questions/1425024/windows-11-vpn-connection-the-l2tp-conne...

[PhilipDAth]

Try my wizard for creating client VPN connections on Windows computers.  It sets several settings that increases compatibility.
https://www.ifm.net.nz/cookbooks/meraki-client-vpn.html

Failing that, consider buying some AnyConnect licences and using that.  It is SO much more reliable.  It uses "honesty" licences, so you could try it out before committing any money.
https://documentation.meraki.com/MX/Client_VPN/AnyConnect_on_the_MX_Appliance