MaxMind GeoIP issues again

[Knowguy]

I have a specific URL that is a CNAME to a couple subdomains for awsglobalaccelerator.com that is being shown as located in Philippines.

Obviously its actually in the US under AWS.

What is the quickest way to correct this without also just opening my network up to the Philippines? Last time a ticket to Meraki Support went months without resolution.

Not sure I can go straight to MaxMind to fix this:

[Mloraditch]

Per the documentation there is no way to exempt IPs if you have a L7 rule blocking the country in question:

https://documentation.meraki.com/MX/Firewall_and_Traffic_Shaping/MX_Firewall_Settings#Geo-IP_Based_F...

I would definitely open a Meraki ticket so they can put something over to MaxMind, but I'm not aware of any other methods to bypass. I've seen similar posts in the past and I don't believe support has anyway of customizing the GeoIP data.

You may also be able to open a ticket with AWS as network operators can ask MaxMind to fix things: https://www.maxmind.com/en/geoip-data-correction-request but I don't seen an option where you could ask yourself.

[Knowguy]

I really wish Layer 7 was like an access list... Fine I guess I will open a ticket....

[Knowguy · Accepted solution]

The solution was quicker to contact MaxMind than it was to get Meraki Support involved for anyone wanting to know the answer.

Go Here:
https://www.maxmind.com/en/geoip-data-correction-request

Click the link for "One-time Geolocation Correction" enter the location of the IP based off of better data.