Hello,
We use an MX250 on our network, and every time we make any sort of change on the device, we lose access to the internet for about a minute. Why does this happen? Is there any way to make any changes on this device without taking the entire company down, or do I really have to wait until after hours to make a small change?
Thanks
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This should not happen. Contact Meraki Support. just click on the Help link on top-right position and cases.
It seems to happen when we make any sort of change at all. Specific examples include creating a new VLAN or editing DHCP. We have not made any changes to the individual ports or the uplink/WAN. We do not have a warm spare.
This should not happen. Contact Meraki Support. just click on the Help link on top-right position and cases.
I mean if you're changing port configs or changing anything within the WAN some type of interruption will be made.
Are you by chance using a warm spare configuration and have a direct link between the MX's?
[I tried to remove this reply but I don't see a way to do so.]
Is your firmware up to date?
Is it single unit or the setup comes with spare unit?