MX68CW showing Cellular connecting and MonitorState: Disconnected

[JArroyave]

Hello

I'm giving support to one of my customers. He has an MX68CW but he doesn't want to use the integrated cellular gateway.

Thus, there's no any sim card inserted to the device. But, it's showing all the time "connecting" at the cellular information part. Additionally, it creates a warning log named "MonitorState: Disconnected" .

How can I get to disable that warning? Thanks

[rhbirkelund]

What firmware version is he running?

[RaphaelL]

I would guess something between 18.107.8 and 18.207 😀

[rhbirkelund]

😂

[rhbirkelund]

We’ve seen this on some older firmwares, but according to @RaphaelL this seems to go away on MX 18.208

[ConnorL]

Hey @JArroyave ,

This should be resolved in MX 18.2X (latest at the moment is 18.208), this will change Cellular from "Connecting" to "Not Inserted" if there isn't a SIM present in the device.

Edit: Apologies, looks like it'll be included in the next MX 18.2X release, I'll be sure to bump this thread when it's confirmed to be out. Please do try MX 18.208 though and let me know if this resolves it for you, as this build contains a number of cellular fixes.

Cheers,

Connor