MX67C-WW does not connect on LTE SIM

SOLVED
Vhuphilo
Comes here often

MX67C-WW does not connect on LTE SIM

I have a new MX67C-WW and when I insert the LTE SIM in the slot, it does not connect to the internet.

I have tested the LTE SIM on another device, (LTE router, smartphone) and it works.

 

The MX67C-WW just doesn't seem to connect to the LTE network.

1 ACCEPTED SOLUTION
DarrenOC
Kind of a big deal
Kind of a big deal

From this document:

 

https://documentation.meraki.com/MX/Cellular/3G%2F%2F4G_Cellular_Failover_with_USB_Modems

 

 

 

Setting Up a Cellular Modem as an Uplink

Please note that upon first-time bootup and connection to the Meraki Cloud, an ethernet WAN connection must be used to download the initial configuration and get the device online the first time.

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.

View solution in original post

4 REPLIES 4
DarrenOC
Kind of a big deal
Kind of a big deal

Hi @Vhuphilo , you need to register the device to the internet via its WAN interface before failing over to LTE.

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
DarrenOC
Kind of a big deal
Kind of a big deal

From this document:

 

https://documentation.meraki.com/MX/Cellular/3G%2F%2F4G_Cellular_Failover_with_USB_Modems

 

 

 

Setting Up a Cellular Modem as an Uplink

Please note that upon first-time bootup and connection to the Meraki Cloud, an ethernet WAN connection must be used to download the initial configuration and get the device online the first time.

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.

Thanks, much appreciated.

Accepted.

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