MX67C-WW does not connect on LTE SIM

Solved
Vhuphilo
Comes here often

MX67C-WW does not connect on LTE SIM

I have a new MX67C-WW and when I insert the LTE SIM in the slot, it does not connect to the internet.

I have tested the LTE SIM on another device, (LTE router, smartphone) and it works.

 

The MX67C-WW just doesn't seem to connect to the LTE network.

1 Accepted Solution
DarrenOC
Kind of a big deal
Kind of a big deal

From this document:

 

https://documentation.meraki.com/MX/Cellular/3G%2F%2F4G_Cellular_Failover_with_USB_Modems

 

 

 

Setting Up a Cellular Modem as an Uplink

Please note that upon first-time bootup and connection to the Meraki Cloud, an ethernet WAN connection must be used to download the initial configuration and get the device online the first time.

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.

View solution in original post

4 Replies 4
DarrenOC
Kind of a big deal
Kind of a big deal

Hi @Vhuphilo , you need to register the device to the internet via its WAN interface before failing over to LTE.

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
DarrenOC
Kind of a big deal
Kind of a big deal

From this document:

 

https://documentation.meraki.com/MX/Cellular/3G%2F%2F4G_Cellular_Failover_with_USB_Modems

 

 

 

Setting Up a Cellular Modem as an Uplink

Please note that upon first-time bootup and connection to the Meraki Cloud, an ethernet WAN connection must be used to download the initial configuration and get the device online the first time.

Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
Vhuphilo
Comes here often

Thanks, much appreciated.

Vhuphilo
Comes here often

Accepted.

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Labels