MX65 and TMobile FX2000 Indoor Router

[AshGroveIT]

I'm trying to setup my MX65 to connect to a Inseego FX2000 via the internet 2 port (secondary connection) but we keep getting connection failed on the Meraki side... We current have the FX2000 setup in IPPT mode, but have tried normal router mode and each time connection fails.  Any ideas?

[GreenMan]

Does the link light come on, on the Internet port of the MX?    Is there a reason why you're using WAN2, rather than WAN1 (not that that should make much of a difference)?   Does the Inseego device provide DHCP to attached devices, sufficient to enable an MX to establish connectivity with the necessary Meraki resources in the cloud?   I.e. - DHCP providing a valid IP address, subnet mask, default gateway and working public DNS server?   Have you tested that with a PC connecting to the same port?   Are there any firewall rules blocking traffic to the necessary resources? 

Help > Firewall info in Dashboard    or

  https://documentation.meraki.com/General_Administration/Other_Topics/Upstream_Firewall_Rules_for_Clo...     

Did you try accessing the Local Status Page of the MX, to see what it is reporting?   https://documentation.meraki.com/General_Administration/Tools_and_Troubleshooting/Using_the_Cisco_Me...

Did you try factory resetting the MX?   https://documentation.meraki.com/General_Administration/Support/Resetting_Cisco_Meraki_Devices_to_Fa...

[AshGroveIT]

Yes link light comes on, using WAN 2 because we already have a connection to the Primary ISP in WAN1.  When we plug directly into a PC, the computer gets an IP and connection to Internet.

[Jacobs_02]

@AshGroveIT Did you get this figured out?  I just installed a FX2000 on a MX67w and I am seeing the same issue.  Any guidance would be awesome... 

[GreenMan]

Do you have WAN2 statically configured then - and what does an Internet packet capture reveal, filtered for the MX / upstream gateway?