Hi @Tehsin , firstly, is the MX registered out to the cloud and operational?
Are you using DDNS on the MX, are you connecting in via host name or IP?
https://documentation.meraki.com/MX/Other_Topics/Dynamic_DNS_(DDNS)
Are you seeing the vpn traffic hit your internet interface on the MX? You should be able to see this via a packet capture.
if you’re not seeing that traffic your net gear may need to be configured with port forwarding for the vpn traffic. Ports 500 and 4500
Darren OConnor | doconnor@resalire.co.uk
https://www.linkedin.com/in/darrenoconnor/
I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.