Hi all. I'm starting my own thread on this because the existing one I found was filled with information about ASA's and MS switches.
An MX65 I manage shows an active Mitel IP phone attached to a wired LAN port. It is getting it's IP address via DHCP (from the MX65).
Nowhere in the dashboard can I find a place to view which port this phone is attached to, but from the graphical ports view for the MX I see only 3 ports lit, one being the MR33, the other two have one running at 1Gbps, the other at 100Mbps. The customer swears there is no IP phone on their network, and since they have only one computer, one printer, and just a few items like an iPhone, an Apple TV and what not, it seems likely they're correct. I'm wondering if this is some sub-module of a bigger product, like maybe a internal chip in a security camera system or something else.
The MAC of the device definitely shows as Mitel though. And a live 60-second packet capture shows it is connecting to an outside IP nearby, so it's a real device, with a real connection.
So my question is simply: what's up with the MX not showing port attachment info? That other thread I mentioned started in 2018, so clearly people are vocal about this missing feature.
And you'd have to be kind of a monkey, as a product designer, to conclude this is not a feature basically every network admin on earth wants (if said product designers were aware people want it). No fault to Meraki if the feature didn't exist yet and they hadn't' thought of it. But if it did, and they took it away, then yes full fault to Meraki on that.
I'm sure it's about product positioning, put the feature in the MS units but deny it to the basic MX, to help encourage buying MS switches. No problem, that's how the game goes. But again if this feature existed before and was taken away, that's very irritating.
So from my perspective, the current lack of said feature is something they should be implementing on the MX. It's like having an an MR unit and not allowing admins to see which WiFi channel a client is connected to. It's seen as kind of dumb not to include that.
I would utilize the Make A Wish feature in the dashboard, but to be honest, if they can't figure out that every network admin needed this feature, then I think that decision had already been made and there's no point in asking for it.
Please let me be wrong and it's just that I missed this somewhere but I went through the dashboard twice in search of it.
