cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MX100 client view user question

Here to help

MX100 client view user question

We have a MX100 (firmware 13.28) and it is connected with our Active Directory. Everything is working fine in this regards but since a few weeks we lost the ability to see who is connected on client in client view. On some rare instance we still see it but for the most part we lost this feature. Anyone can help me with this?

 

Screenshot_2.jpg

4 REPLIES 4
Kind of a big deal

Re: MX100 client view user question

Have you went to Security Appliance>Active Directory and double checked that the status is still a green check.  It'd be a good place to start to make sure that, for some reason, the account it is using etc didn't get borked. 

 

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
If this was helpful click the Kudo button below
If my reply solved your issue, please mark it as a solution.
Here to help

Re: MX100 client view user question

Yes everything seems ok there

 

Screenshot_3.jpg

Kind of a big deal

Re: MX100 client view user question

Two more things to check.

 

Go to Network Wide>General and check the 'Traffic analysis' section and make sure it is set to 'Detailed: collect destination hostnames'

 

Also worth taking a look at Security Appliance>Addressing & Vlans and check the 'Client tracking' section.  Here is some info on that section https://documentation.meraki.com/MX-Z/Monitoring_and_Reporting/Client_Tracking_Options

Adam R MS | CISSP, CISM, VCP, MCITP, CCNP, ITILv3, CMNO
If this was helpful click the Kudo button below
If my reply solved your issue, please mark it as a solution.
Highlighted
Here to help

Re: MX100 client view user question

Thanks for help

 

yes everything seems ok there also:

 

Screenshot_4.jpgScreenshot_5.jpg

Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.