MX100 appliance not getting updated config.

Getting noticed

MX100 appliance not getting updated config.

Support says this is a known issue, and they are working on it.  Anyone else seeing it?  Is it just the MX100s?  Or all security appliances? 

1 Reply 1
Meraki Employee
Meraki Employee

Have not heard of the issue yet, but stick with Support for updates.  Was the MX offline for a long time?  One issue I've seen before was when a shelf spare MX was actually taken off the shelf and brought online, it wasn't coming up, couldn't establish cloud connectivity, and needed to be removed and unclaimed, then factory reset, so it would first come up in the Meraki admin network, and then re-claim it and add it back into the network.  Unless it's something along those lines, and if Support said they're working a known issue, I'd take their direction.

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