MX100 and 4G USB dongle

OneHarvest
Comes here often

MX100 and 4G USB dongle

Hi,

Is it possible to restart the USB port to reset the USB dongle?

With current restrictions I am unable to physically access the device to unplug it and re-plug it.  The dashboard reports that cellular is ready but test is unable to return any packets.

 

I can't just restart the unit since it is the primary connection for 4 site-to-site VPN links.

 

Thank you

4 Replies 4
PhilipDAth
Kind of a big deal
Kind of a big deal

No.

 

How about rebooting the MX in the middle of the night?

Unfortunately, we are one of those fun 24x7 businesses, and because across different time-zones, means there just isn't a window to do that in.

Do you have a warm spare you could fail over to?

That's one of those "in the plan" things...

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