HI i am getting user complaints about Meraki not connecting to our network

[Prakash_blr]

When i checked in dashboard i am seeing this error. There is no loose cable it was working fine some time and suddenly facing this issue.

[ww]

so this one is green.

what is the status of the other vpn peer?

[Prakash_blr]

Other side Peer works fine. only remote  Z3 VPn falls to this issue

[PhilipDAth]

Does the MX have a public IP on it, or does it site behind another router?

[cmr · Accepted solution]

@Prakash_blr You seem to have a large SD-WAN with many peers connected but a few that are not. 

Do the failed ones change or stay constant? 

If constant what does their VPN connectivity page look like?

It could simply be ISP issues.

[Prakash_blr]

It is connected to broadband router. i have asked them to setup a static public ip for that router