HA Spare Losing Connectivity

morrisje
Conversationalist

HA Spare Losing Connectivity

We are building out a Meraki solution and have a HA pair. Our Spare keeps losing connectivity every 2 hours for a period of time. It's consistent behavior. Anyone else have this issue?

3 Replies 3
RWelch
Head in the Cloud

What firmware are you running?

There are some troubleshooting steps here MX Warm Spare - HA Pair that might assist you.

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morrisje
Conversationalist

We are on 18.211.2
Thanks for the link!

 

cmr
Kind of a big deal
Kind of a big deal

That 2 hour loss sounds like the spare may not have properly taken the existing firmware version.  Perform a factory reset on it and it should connect to the cloud and set itself up again.  I'd recommend doing this in a maintenance window, just in case.

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