HA Spare Losing Connectivity

morrisje
Conversationalist

HA Spare Losing Connectivity

We are building out a Meraki solution and have a HA pair. Our Spare keeps losing connectivity every 2 hours for a period of time. It's consistent behavior. Anyone else have this issue?

3 Replies 3
RWelch
A model citizen

What firmware are you running?

There are some troubleshooting steps here MX Warm Spare - HA Pair that might assist you.

If you found this post helpful, please give it Kudos. If my answer solves your problem please click Accept as Solution so others can benefit from it.
morrisje
Conversationalist

We are on 18.211.2
Thanks for the link!

 

cmr
Kind of a big deal
Kind of a big deal

That 2 hour loss sounds like the spare may not have properly taken the existing firmware version.  Perform a factory reset on it and it should connect to the cloud and set itself up again.  I'd recommend doing this in a maintenance window, just in case.

If my answer solves your problem please click Accept as Solution so others can benefit from it.
Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Labels