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Hello,
I receive the below error when trying to run a throughput test on my MX84.
Failed to run throughput test
The dashboard shows my firmware is up to date
The throughput test on the MX really isn't something you should take as a precise measure of throughput, or use in a troubleshooting situation.
Instead use something like Speedtest.net or so, rom a client connected to the MX.
I understand that but as my access is limited to VPN it would at least be more accurate than doing a speed test over the vpn.
If the device has a connection to Meraki's cloud that should work. If you can give the device a reboot and try again I would do that.
Otherwise you are going to need to open a support case.