Dashboard Redundancy/Backup

[ReginaPhalenge]

Hello Team,

I was reviewing the Meraki Cloud Architecture documentation and wanted to confirm a detail regarding shard redundancy. My understanding is that each organization/customer is hosted on a single shard, with data backed up for that shard.

Could you clarify whether the redundancy model is active-active or active-standby? Additionally, what is the expected recovery time if a shard were to go down?

Thanks in advance for your help!

[alemabrahao]

While the term “shard” itself isn’t explicitly used in the current Meraki Cloud Architecture document, the architecture does describe how customer management data and dashboard services are hosted and replicated. Those functions map directly to what Meraki engineers commonly call shards.

According to the documentation, if a data center fails completely, the backup center can be activated within minutes using real-time data replication.

[alemabrahao]

You can find more information at the link below.

https://meraki.cisco.com/trust/#data-centers

[BlakeRichardson]

One thing to bear in mind is that switches and wifi access points will still continue to pass traffic if there is a dashboard outage.