Can't access to the web page when MX Contents Filtering set

[mutsumi_3232]

Hello!

Does anyone have a  problem to access Internet page when set Contents Filtering?

I use MX75 and set Contents Filtering(category filtering). Then, I can't access to other pages which I don't set as "block".

The incomprehensible is that ping to 8.8.8.8 is reachable, and nslookup works, however; the website access is unsuccessful.

Is there anyone who has the same problem??

Using MX75 set contents filtering, my laptop OS is Windows, browser is Chrome(tried Edge, too)

[PhilipDAth]

>Then, I can't access to other pages which I don't set as "block".

What does that mean?  Are you saying you have to set a URL to block to access the web site?

[mutsumi_3232]

I mean I can't access all web pages which includes I didn't set as "block" category.

Eg. I set video streaming as block category. It is natural not to access Netflix, but I also can't access to Amazon.

[cmr]

Can you access no web pages with content filtering enabled, or are you trying to allow access to a page within a blocked category by whitelisting it?

[mutsumi_3232]

Yes, totally no web pages. If I only set "video streaming" as block, however, I can't access to Amazon, too.

[mutsumi_3232]

I mean I can't access all web pages which includes I didn't set as "block" category.

Eg. I set video streaming as block category. It is natural not to access Netflix, but I also can't access to Amazon.

[PhilipDAth]

Have you got anything in these fields?

[mutsumi_3232]

None in that field. I have just set category filtering only.