Can not connect client VPN after upgrade MX82 to 15.42.1

jaynguyen
New here

Can not connect client VPN after upgrade MX82 to 15.42.1

Hi everyone,

After i upgraded MX82 to 15.42.1 i can not connect VPN (use client vpn). does this version not support VPN for MX82?please support to me. thank you so much. 

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9 REPLIES 9
Inderdeep
Kind of a big deal
Kind of a big deal

@jaynguyen : Are you talking this with non-Meraki client ?

Inderdeep_0-1625968041724.jpeg

 

Regards/Inder
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I used MacBook to connect VPN

cmr
Kind of a big deal
Kind of a big deal

@jaynguyen have you tried reverting to the previous firmware?  Do any other clients connect and is it an MX84?  What do the log files show?

Yes.i have reverted to previous version and it works again. Nobody can connect vpn via new version. I use MX84

cmr
Kind of a big deal
Kind of a big deal

@jaynguyen what version did you revert to?

Version 14.53

cmr
Kind of a big deal
Kind of a big deal

Were all of the clients Macs or did Windows clients also fail?  Either way were you able to collect any logs from the client side?

Yes.all of clients can not connect vpn with version 15.42.1.

cmr
Kind of a big deal
Kind of a big deal

@jaynguyen I'm guessing you weren't able to collect any logs?

 

Personally I'd go to the 16.x release train when you are ready and use AnyConnect going forward.  We are using it on a number of MXs successfully, mainly for SD-WAN.

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