Advance security License Details

charles07
Getting noticed

Advance security License Details

Our current license SKU is LIC-MX100-SEC-3YR. We had purchased Advanced security license.
Can someone confirm whether it covers Hardware RMA replacement and 24*7 technical support.

2 Replies 2
KarstenI
Kind of a big deal
Kind of a big deal

Yes, as long as the device is not End of Support, Hardware Replacement is included.

GreenMan
Meraki Employee
Meraki Employee

Yes - both of those things are available, while the device remains licensed.   Note the End of Support date for the MX100:   Feb 1st 2027    Given the 3-yr license you mention, the MX would likely need re-licensing between now and then.   Although the hardware is End of Sale, you should still be able to purchase licensing.

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