No Idp option in my secure connect dashboard

Solved
Sankar_V
Conversationalist

No Idp option in my secure connect dashboard

Hi, I don’t see the Idp options in my personal org and would like to use Meraki local authentication for testing. Any idea what could be causing this?

 

https://documentation.meraki.com/CiscoPlusSecureConnect/Cisco__Secure_Connect_Now_-_Users/Cisco__Sec....

 

-Sankar

1 Accepted Solution
Gary_Geihsler1
Meraki Alumni (Retired)
Meraki Alumni (Retired)

You do not have a valid entitlement for Secure Connect. 

View solution in original post

6 Replies 6
alemabrahao
Kind of a big deal
Kind of a big deal

Do you have full admin access to the organization?

I suggest you open a support case.

 

 

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
Sankar_V
Conversationalist

Hi @alemabrahao, thank you for looking into this. Yes, I signed in with the admin account with full Org-wide access. Before posting the issue here, I contacted the support team, but they said my org doesn't have post-sales support!!

PhilipDAth
Kind of a big deal
Kind of a big deal

Secure Connect requires a licence.  Have you got a licence for these feature?

Sankar_V
Conversationalist

Hi, thank you! I have a Secure Connect Advantage + MO package. I forgot to mention that this is my lab instance which once had a complete package as far as I remember. The doc above doesn't list a specific license other than a SCIM Idp API key from Umbrella as a pre-requisite. So, I'm under the impression that authentication options aren't tied to licenses but I could be wrong.

 

-Sankar

Gary_Geihsler1
Meraki Alumni (Retired)
Meraki Alumni (Retired)

You do not have a valid entitlement for Secure Connect. 

Sankar_V
Conversationalist

Thanks, Gary! Then it must be the same as what @PhilipDAth said. 

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