can't create meraki Go account

SOLVED
Joeindublin
New here

can't create meraki Go account

Unable to choose a time zone, anything i type it just says "No results Found"

 

any ides?

1 ACCEPTED SOLUTION

Accepted Solutions
hidden0
Meraki Go Team

Re: can't create meraki Go account

@Joeindublin @JFK-Computers @NorseJuggernaut 

 

I've confirmed account creation and timezone selection are no longer an issue. Thank you for your patience. We'll be sure to take further precautions to avoid these situations in the future.

View solution in original post

6 REPLIES 6
NorseJuggernaut
New here

Re: can't create meraki Go account

I am having the same issue. I also tried through the App and it does let you select a time zone there but then it just spins for a while and then say "INVALID RESPONSE" and kicks you back to the setup screen. 

Joeindublin
New here

Re: can't create meraki Go account

Hey!

 

Same for me on the app, going round in loop....

NorseJuggernaut
New here

Re: can't create meraki Go account

It seems to be a pretty heavy flaw that the only way to submit a request for support is behind the the broken account setup screen. 

JFK-Computers
Here to help

Re: can't create meraki Go account

Having exactly the same problem when trying to create an account through the webpage.

While trying to make an account using the Meraki Go APP, we get the error:

ERROR - Invalid Response

hidden0
Meraki Go Team

Re: can't create meraki Go account

@Joeindublin @JFK-Computers @NorseJuggernaut 

 

I do apologize for this problem. We've been made aware and are currently issuing a fix for the problem now. The issue should be resolved soon.

 

Hang tight. I'll post an update here once the issue is confirmed to be fixed.

hidden0
Meraki Go Team

Re: can't create meraki Go account

@Joeindublin @JFK-Computers @NorseJuggernaut 

 

I've confirmed account creation and timezone selection are no longer an issue. Thank you for your patience. We'll be sure to take further precautions to avoid these situations in the future.

View solution in original post