bug report - settings

SOLVED
Xydocq
A model citizen

bug report - settings

The only thing I get when I try to change the language is this

 

wait.png

 

Happens on the web, tried Edge and Firefox, the phone app works fine.

1 ACCEPTED SOLUTION
hidden0
Meraki Alumni (Retired)
Meraki Alumni (Retired)

The fixes are making their way through the testing phases. I'm hoping we should see the patch land on Monday. I'll circle back here to confirm.

View solution in original post

6 REPLIES 6
Hoamboy
Getting noticed

@Xydocq 

 

Noticed the same yesterday - it started happening for whatever reaon when they published iOS App version 2.84 two days ago.

I opened a ticket already, they confirmed as not working and forwarded this issue to the Web Portal Backend Team to get this fixed.

Waiting for this to happen now.

hidden0
Meraki Alumni (Retired)
Meraki Alumni (Retired)

Hello @Hoamboy and @Xydocq ,

 

Thanks for the heads up! Feel free to @mention me for any bugs encountered to get my attention. 

 

There is a possible workaround using the web app (https://web.meraki-go.com/). Try using an incognito window and see if the language flips back to English. If it does, deleting cached site data for the web.meraki-go.com site should fix the problem.

 

There is still a known issue with language selection that should be soon resolved, despite the above workaround.

Thanks for taking care of this @hidden0  👍

 

The mentioned workaround does not work in the meantime - at lest not for me.

Trying different browsers, deleting cache, inkognito windows, nothing helps.

Waiting for a new build now.

hidden0
Meraki Alumni (Retired)
Meraki Alumni (Retired)

The fixes are making their way through the testing phases. I'm hoping we should see the patch land on Monday. I'll circle back here to confirm.

Xydocq
A model citizen

Thanks @hidden0 

 

Seems everything is now back to normal on the web-app.

Hoamboy
Getting noticed

@hidden0  Can confirm being able to change language in web app again - thanks.

However: Dates are still being cut-off on start page:

 

Hoamboy_0-1683880608849.png