Unable to activate security via Meraki App

[Knocknacarra]

Hi All, 

I've put in my license into my subscription over 24 hours ago but my umbrella account still seems not to have linked as i cannot turn on my security via the app.

I have contacted customer support but awaiting reply.

This does not seem normal for it to take that long.

Can anyone shed some light on this problem?

Thanks 

[TimothyB]

Hello and thank you for your submission!

We do see that you have an open Meraki Go case regarding this. If you reply to the email thread for the case we can help you more closely with your inquiry!

Best,

Tim Blackburn