Meraki Go having problems right now?

[olavrb]

Is Meraki Go experiencing problems atm? I've received 20+ emails the last hour or so of my hardware allegedly going offline. I'm not at location, so I don't know whether this is true. Also, I'm trying to disable email alerts (for now) in the app, but the app is so slow I can't do anything. Are you experiencing problems right now? Are all settings in app dependent on my hw being online, even my notification settings?

We only have 1x 48p PoE switch and 5 indoor APs atm, behind a Cisco RV345P router.

• Are you experiencing problems right now?

• Are all settings in app dependent on my hw being online, even my notification settings?

• Is there a status page publically available for Meraki Go dependant services?

 

[Moskeeto]

Hello, 

Yesterday there was a large scale Level 3 outage in North America that intermittently impacted Meraki login globally. Due to the Level 3 outage, some users simply did not have Internet was down in their area. 

If you continue to have issues with your Meraki Go environment, please submit a case and our team will be happy to assist. 

Thanks, 

Keithia

Meraki Go Support

[olavrb]

Thanks for the answer @Moskeeto, I thought it might be related to that outage.

Anyways, is there a status page for Meraki Go services available? Like:

• Ubiquiti: https://status.ui.com/
• Azure: https://azure.microsoft.com/en-us/status/
• Site24x7: https://status.site24x7.eu/

Would be great with something similar to easily diagnose whether problems that occur is due to our environment (ISP, faulty equipment, cables) or external dependencies.

[Moskeeto]

Hello, 

Not at this time, but I would definitely encourage you to submit this as a feature request within the app by navigating to the settings tab and selecting "Give Feedback" under the Help section. 

Thanks, 

Keithia

Meraki Go Support