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Meraki Go and Meraki enterprise accounts for same customer

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Meraki Go and Meraki enterprise accounts for same customer

Hello all

 

Based on the info found in this community I´ve found out an assumption that you can´t create a Meraki Go account if you already have a Meraki enterprise account created for the same email address. I currently have Meraki enterprise and Meraki Go accounts with separate email aliases and this is working fine. I´d test this by using the same email I´ve setup Enterprise account but I currently do not have any unclaimed Go subscription to test this with.

 

Could you confirm  that its not possible to run Go and Enterprise accounts with same customer email?

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Re: Meraki Go and Meraki enterprise accounts for same customer

This is correct. 

6 REPLIES 6
Getting noticed

Re: Meraki Go and Meraki enterprise accounts for same customer

This is correct. 

New here

Re: Meraki Go and Meraki enterprise accounts for same customer

So is it safe to say that the Meraki go AP that I jut purchased will need to be returned?  I have an existing MX60 and a MR16.  I was just trying to add-on an outdoor AP for my area and I guess this was not the right choice.  Please correct me if I am wrong.

Getting noticed

Re: Meraki Go and Meraki enterprise accounts for same customer

Hi Troberts1966 - 

 

The Meraki Go Outdoor Access Point will work along side your existing MX60 and MR16, however, it is managed through a separate iOS/Android app. If you're looking for a device that integrates with the Meraki Enterprise Dashboard, you'll need a different device.

 

Vincent

Conversationalist

Re: Meraki Go and Meraki enterprise accounts for same customer

Vincent:

 

Tanks for the info.  I do have a follow-up.  When you say the Meraki-go AP will work alongside the other Meraki gear... can I use the same SSID on Meraki and Meraki-go APs and allow users to roam between them?

 

Even if I have to use the app the manage the Meraki-go AP, this would be a great option.

Getting noticed

Re: Meraki Go and Meraki enterprise accounts for same customer

Hi @scourgio -

 

This would be similar to using a different brand access point and configuring it with the same SSID and PSK. In the end, your client devices will be able to roam between them (by disassociating and re-associating to the in-range AP). You'll lose out on some of the Client Balancing and Roaming features that come with enterprise Meraki gear.

 

Vincent

Conversationalist

Re: Meraki Go and Meraki enterprise accounts for same customer

OK, Thanks