Meraki Go App not working

TECHZ
Conversationalist

Meraki Go App not working

 

The iPhone application is not working. It shows our access points but not their correct status. This has been going on for weeks now. When will this be fixed? The web app is showing the correct status. I’ve tried to email support from the app and they won’t even send. The app has become completely unusable. 

2E17F656-FDD6-4D93-A41A-9CDA6C0E822F.png Web app showing correct status. 

49D44380-7C7C-471D-A2C8-4C3E1781ED15.png

iPhone app showing different status. 

3 REPLIES 3
ArtMarshall
Meraki Go Team

Have you reported this as a support case yet through the Contact support link in the app (on the Settings page)?

TECHZ
Conversationalist

Yes, and they dont respond.

ArtMarshall
Meraki Go Team

Did you get a case number? If so, DM it to me and I'll look into it.