How do I get in touch with support?

SOLVED
Shawn
New here

How do I get in touch with support?

Hi! I'm having some trouble and I'd like to call Meraki Go support. But I can't find the number. Can I call Meraki's regular support line?

1 ACCEPTED SOLUTION
Otis_Io
Meraki Employee
Meraki Employee

Hello @Shawn

I am sorry to hear that you are having trouble! 

I am afraid that at the moment we do not provide telephone support for Meraki Go users. You can always post your questions in our community page but if you need to get in touch with our support team please feel free to do so through the Meraki Go app. More specifically you can create a case under Settings tab > Account > Contact support  and one of our engineers will get back to you ASAP!

I hope this answers your question! 

 

 

View solution in original post

2 REPLIES 2
Otis_Io
Meraki Employee
Meraki Employee

Hello @Shawn

I am sorry to hear that you are having trouble! 

I am afraid that at the moment we do not provide telephone support for Meraki Go users. You can always post your questions in our community page but if you need to get in touch with our support team please feel free to do so through the Meraki Go app. More specifically you can create a case under Settings tab > Account > Contact support  and one of our engineers will get back to you ASAP!

I hope this answers your question! 

 

 

Ok, thanks @Otis_Io!