GX50 Router Closes Open Ports

jseals
New here

GX50 Router Closes Open Ports

Hello,

 

Ive been having an issue with the port forwarding. I have a server that runs cPanel/WHM. It requires several ports to be open. When I open the ports they work for maybe 24-72 hours and then they all close randomly. When I log into meraki go (either the app or the website) it shows that the ports are open, but when I go online and check: https://www.yougetsignal.com/tools/open-ports/ it shows that all the ports are closed and the server isn't able to be accessed from outside the network.

 

Ive been trying to figure this out for nearly 2 months and the cisco support tickets i've submitted have gone unanswered. I have AT&T for service and the model number of the cable modem is ATT BGW210.

 

Any help would be gratefully appreciated. I had a really cheap EA7200 Cisco Router and it worked great, but I wanted the extra security the Meraki Go GX50 offers, but ive had nothing but trouble with the port forwarding.

1 Reply 1
ArtMarshall
Meraki Go Team
Meraki Go Team

Did this ever get resolved for you? Do you have a a case number? 

Get notified when there are additional replies to this discussion.