Already claimed devices

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Already claimed devices

Hi, I just purchased new devices from Meraki Go Amazon page, and when I try to add them the app tells me that the devices are already claimed... These are brand new never been used before... 

Meraki Go Team

Re: Already claimed devices

I sincerely apologize for the inconvenience @AVS-Design-Inc. Thank you for letting us know. This is a problem our support team will have to intervene with to resolve.


Could you please raise a support case via the Meraki Go app to get the appropriate attention on this issue? to learn more about doing this task.