New articles:
Support Center Case Submission
Understanding Case Severity Levels
Change: New articles.
Change: New article.
Access Manager:
Access Manager Certificate Based Authentication - EAP-TLS with Entra ID Lookup
Access Manager Username/Password Authentication - EAP-TTLS/PAP with Entra ID Lookup
Change: Added "Access rules are evaluated sequentially from top to bottom. A session will match a rule ONLY IF ALL the conditions specified in the "What's Matched" section are satisfied. This means the conditions are linked by an "AND" operator, requiring each condition to be met for a successful match. If a rule is not matched, the evaluation process continues to the next rule in the list until the default rule is reached."
Cloud Monitoring for Catalyst:
Change: Added "Cloud Monitoring for Catalyst Wireless is now Cloud-native IOS XE for wireless controllers. Please go to Cloud-native IOS XE Wireless Controllers to learn how to onboard your wireless controllers to dashboard.
Cisco Secure Connect:
Cisco Secure Connect Foundation Meraki SD-WAN Integration
Change: Update note regarding Cloud communication to the Meraki Dashboard of Meraki devices and HTTPS Inspection.
MX:
Change: Added DH-Group 15 and 21.
MS:
Using the Cable Test Live tool
Change: Added "DOM is supported on MS120, MS125, MS130, MS210, MS225, MS250, MS350, MS355, MS410, and MS425. Switches must be running firmware MS 17 or higher. Refer to the Digital Optical Monitoring documentation for more details."
Troubleshooting and Replacing a Faulty MS Switch
Change: Added "Note: an alert will be triggered if a switch detects that it is operating at a Critical Temperature and Event Log will be generated".
MR:
Cloud-native IOS XE Wireless Controllers
Quick Start Guide: Cloud-native IOS XE for Catalyst Wireless
Cloud-native IOS XE Wireless Controllers Design Guide
Cloud-native IOS XE Wireless Controller Dashboard Provisioned Configurations
Operating Catalyst Wireless 9800 Controllers
Change: Updated and renamed articles for the new Cloud-native IOS XE Wireless Controller experience.
Meraki Dashboard Catalyst Wireless - What's New
Change: Added "April 2025".
MV:
Exports Creation and Management
Change: Added "The current minimum time allowed for a single export is 5 seconds and the maximum time allowed is 12 hours. Video exports are trimmed to the requested size with no buffer. If an invalid time range is selected, the export will automatically default back to 30 seconds to provide a valid export. The download link for an export is valid for one hour from the time of page load. Refreshing the dashboard page generates a new download link."
Change: Added "The MV53X requires 30W of dedicated power to support its processing capabilities and infrared (IR) load."
MT:
MT10 Installation Guide - Temperature and Humidity
Change: Added CW9172I.
General Administration:
Meraki MX/Z Security and SD-WAN Licensing
Change: Added "ENT vMX cannot be used with a Adv Sec or SD-WAN+ MX Org."
Ways to Contact Meraki Support
Change: Added note that a case severity level can now be chosen upon case creation via the new Support Center case creation experience.
Meraki Co-Termination Licensing Overview
Change: Added Z3 conversion: "Z3 → Z4" and "Z3C → Z4C".
Subscription - Unified Licensing Wi-Fi 7 APs
Change: Added CW9172I and CW9172H.
Returns (RMAs), Warranties and End-of-Life Information
Change: Added "Support will give you a reference number to manage your RMA, including returning the failed device, using the POWR tool."
Meraki Assurance Overview Page
Change: Added "Infrastructure Impact Module".
Security and SD-WAN (MX,Z) Features Directory
Change: Added "Public BETA Release - MX 19.2.X Firmware Features".
Meraki MX/Z Security and SD-WAN Licensing
Change: Added "Virtual MX (vMX) License Breakdown".
Small-Form Factor Pluggable (SFP) and Stacking Accessories
Change: Added "For 100G operation, IOS-XE 17.15+ is required."
Change: Added "The EAP exchange will still be allowed for wireless clients, and devices will be able to associate with an SSID. The block will apply to client traffic after the 4-way handshake is completed."
FIPS 140 Devices and Firmware for Cisco Meraki
Change: Updated "Firmware - FIPS 140-3 Compliance" firmware version for CW9172 to MR31.1.6+.
Organization Alerts and Notifications Configuration
Change: Added section "Adding a New Profile".
Adaptive Policy MS Configuration Guide
Change: Added section "Adaptive Policy Classification Order of Operation"
