hello everone. I hope you are very well.
Today I needed to access to meraki dasboard but the platform ask fot me authenticator code. however I have never configurated an authenticator meraki app or cisco auth app. previusly I logged in with my mail and password, the platform sent me a temp code to my mail, and I put the code to log in.
But now, the platform request me and auth code from an 2FA app, I don't have any app like this to cisco services.
can anybody helpe with this problem?
I have tried to recover my account with the link "forgot your password", And this option allow me change my password, but when I try to log in again, ask me for the 2FA code. That's not worked for me.
Thanks for your attention.