100% suboptimal roams with Qualcomm wifi adapters in Dell snapdragon latitudes

[ChrisTroy]

We recently purchased three Windows on Arm snapdragon dell latitudes. We noticed that they are all dropping wifi frequently and when looking at the roaming performance we observed they are constantly roaming and all of the roams are suboptimal. Never a good one. The other 99% of our fleet that is running on Intel Dell latitudes have nearly all good roams. Anyone else seen this and any ideas on how to remedy? All of the snapdragon machines have the latest BIOS/drivers.

[cmr]

Hi @ChrisTroy, please let us know the below so we can suggest solutions:

1. What APs do you have?
2. What firmware are they on?
3. What settings do you have on the SSID(s) in question?

Thank you,

Charles

[BlakeRichardson]

 Do you have 802.11r enabled on the SSID? What method of authentication  are you using?