phone no not shown

MihaiVelicu
Just browsing

phone no not shown

In my list of devices some of them don't show the phone number .System Manager->Monitor->Clients

Everybody is on the same cell provider . Why is that and how can I correct it ?

 

Thanks,

Mihai

1 Reply 1
MerakiDave
Meraki Employee
Meraki Employee

Have not seen that in my SM network, I have a handful of phones (and on different providers) all showing the correct phone numbers on the clients page.  The only devices not showing numbers are not actually phones but wifi-only (non-cellular) iPads or tablets.  Perhaps try forcing a mass check-in, select multiple devices from the clients list, drop down the "Command" button and select Request Check-in and after a few minutes refresh device details.  If you still have actual cell phones properly enrolled in the SM network and not showing their phone numbers, I'd open a Support ticket to investigate.

 

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