Windows 10 (1809) clients not showing up in Meraki dashboard

[SEFE]

Hi,

I've installed the latest Meraki client software but the PC is not showing up in the dashboard. Log shows the following errors:

do_blocking_wmi_query(): command=C:\WINDOWS\system32\cscript.exe //E:vbscript //Nologo C:\WINDOWS\TEMP\m_A4D10.tmp

fetch(): curl error 7 for url https://cf.meraki.com/cf/config?mac=......

fetch_config(): fetch() false

do_blocking_wmi_query(): command=C:\WINDOWS\system32\cscript.exe //E:vbscript //Nologo C:\WINDOWS\TEMP\m_a3FF6.tmp

fetch(): curl error 28 for url https://cf.meaki.com/cf/config?mac=....

fetch_config(): fetch() false

I've found that curl error 7 means blocked HTTPS traffic, but this shows up regardless of if the local Windows firewall is enabled or not.

Anyone else experiencing the same issue?

[mer_tech01]

Hi SEFE,

I think this was a backend issue. The issue is resolved now as I am able to see my Windows device online again.

--mer_tech01

[SEFE]

Thank you! Now everything works as it should.