Single App Mode and no Wi-Fi

Ulysses
New here

Single App Mode and no Wi-Fi

Is there anything I can do if I am stuck in Single App mode and Wi-Fi goes out?

4 Replies 4
jared_f
Kind of a big deal

@Ulysses Is this device DEP?

Find this helpful? Click the kudos button. Thanks!
Ulysses
New here

@jared_f No, these were setup through Apple Configurator 2.5.

jared_f
Kind of a big deal

@Ulysses Good, that will make it a lot easier. Plug the device into Apple Configurator, go to profiles, and then delete the Meraki Managment Profile. This will remove the app lock.

 

Make sure you navigate to m.meraki.com to re-enroll the device after. During the enrollment, it should refresh inventory and remove the app lock profile (assuming you removed the device from the profile / lock in Dashboard).

 

Jared

 
Find this helpful? Click the kudos button. Thanks!
koen
New here

I have the same issue but the device is DEP. What can I do?

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Labels