Meraki systems manager agent won't install on Mac OS.

[NicHughes]

Hi there, I've only got one of newest iMac that I'm trying to install the systems manager agent on.

It won't deploy either automatically or if I try and install it manually, it gives me an error message that says 'it can't be open because Apple cannot check if it's for malicious software. It says this software needs to be updated and I should contact the developer for more information.'

Do you have any updates on this?

The Mackie's running Mac OS 12.2.1 and has an M1 chip.

Thanks

[Ryan_Miles]

Are you allowing apps from identified developers? I've installed the agent on all my M1 Macs without issue.

[NicHughes]

Hi there

Thanks for this.

I will try on Monday...

Thanks

Nic

[NicHughes]

Hi

I have managed to install it, but had to force to install. I assume it cannot be pushed out via the Meraki console then.

Int is installed but does not seem to be connecting... This is what the log says...

2022-02-28 07:45:36.877750 [0x202f19600]: ClientManager::check_client_pulse(): client pcc193.meraki.com:993 timed out; restarting

sigusr1_handle

2022-02-28 07:45:37.967841 [0x3098ce000]: TunClient::main() [pcc193.meraki.com:993], starting up...

2022-02-28 07:46:53.57499 [0x3098ce000]: TunClient::connect_to_proxy() [pcc193.meraki.com:993], r < 0, ERR_get_error = 0

sigpipe_handle

2022-02-28 07:46:53.57686 [0x3098ce000]: TunClient::connect_to_proxy() [pcc193.meraki.com:993], r < 0, errno = 32

2022-02-28 07:46:53.57743 [0x3098ce000]: TunClient::connect_to_proxy() [pcc193.meraki.com:993], unexpected SSL error 5 after SSL_connect() returned -1

2022-02-28 07:47:43.591394 [0x202f19600]: ClientManager::check_client_pulse(): client pcc193.meraki.com:993 timed out; restarting

sigusr1_handle

2022-02-28 07:47:44.654091 [0x3098ce000]: TunClient::main() [pcc193.meraki.com:993], starting up...

2022-02-28 07:48:59.797991 [0x3098ce000]: TunClient::connect_to_proxy() [pcc193.meraki.com:993], r < 0, ERR_get_error = 0

sigpipe_handle

2022-02-28 07:48:59.798479 [0x3098ce000]: TunClient::connect_to_proxy() [pcc193.meraki.com:993], r < 0, errno = 32

2022-02-28 07:48:59.798545 [0x3098ce000]: TunClient::connect_to_proxy() [pcc193.meraki.com:993], unexpected SSL error 5 after SSL_connect() returned -1

2022-02-28 07:49:51.136099 [0x202f19600]: ClientManager::check_client_pulse(): client pcc193.meraki.com:993 timed out; restarting

sigusr1_handle

2022-02-28 07:49:52.227702 [0x3098ce000]: TunClient::main() [pcc193.meraki.com:993], starting up...

Thanks again in advance.

Nic