IPads Turning off at Login - 1 user of 7

Refyne
Conversationalist

IPads Turning off at Login - 1 user of 7

Hi,

I have SM Meraki installed on 7 ipads and I have 7 users. All users should be able to log into any ipad without any issue and this was the case until today. Now, when 1 user tries to login, the IPad shuts off. This occurs no matter what IPad the user tries to log into, which leads me to think this is a Meraki issue, not an IPad issue. This user, has logged into the ipads before and did not have any issues. I have tried re-imaging the ipad's and had the user log into the newly re-imaged IPad and the same thing happened. I had another user log into the IPad and the user was fully able to log in and complete the SM setup. If anyone has any advice, please pitch in!!

 

TIA!!
Jason

1 Reply 1
PhilipDAth
Kind of a big deal
Kind of a big deal

That is a goody!

 

Does the user have any tags assigned to them different from the other users (which could be triggering differing profiles or apps)?

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