IOS device is managed but not supervised

SOLVED
Mike_Rapp
Getting noticed

IOS device is managed but not supervised

Hello,

 

I have an IOS device that was setup with Apple Configurator and Meraki MDM. My issue is the device is managed by Merki, but not supervised in System Manager. I need this device to be supervised as we use it for a Kiosk and need to lock down to single app mode. Any assistance would be greatly appreciated. 

1 ACCEPTED SOLUTION
Mike_Rapp
Getting noticed

Thanks, I managed to figure out how to remove the device from apple DEP and then re-prepared the device with Apple Configurator 2. Device is functioning as expected now.

View solution in original post

2 REPLIES 2
MikeMandalorian
A model citizen

It needs to be put in to Apple DEP by your vendor 

Mike_Rapp
Getting noticed

Thanks, I managed to figure out how to remove the device from apple DEP and then re-prepared the device with Apple Configurator 2. Device is functioning as expected now.

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Labels