Error when trying to install the meraki agent

ChristianPrados
Comes here often

Error when trying to install the meraki agent

Hi,

 

I am getting the following error when trying to install the meraki agent on a windows PC.

 

"An error occurred while attempting to find network"

 

meraki agent.jpg

3 Replies 3
Ad0m
Comes here often

Hi Christian,

 

I'm having this issue with a few of my devices. Did you manage to find a solution to the problem? I don't have direct access to troubleshoot the issue so any help would be appreciated.

 

Cheers,

ChristianPrados
Comes here often

Hi Ad0m,

 

I have not found a solution yet. I tried to open a case with Meraki but the engineer has no clue about this.

 

Regards

DjShroll
Getting noticed

Hey,

Are you able to run a packet capture on the device in question? Would be interested in seeing if there's something in your network that might be blocking the outbound connection for server auth. Are you able to try a different network?

Thanks,

-Dylan

 

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