Error when trying to install the meraki agent

[ChristianPrados]

Hi,

I am getting the following error when trying to install the meraki agent on a windows PC.

"An error occurred while attempting to find network"

[Ad0m]

Hi Christian,

I'm having this issue with a few of my devices. Did you manage to find a solution to the problem? I don't have direct access to troubleshoot the issue so any help would be appreciated.

Cheers,

[ChristianPrados]

Hi Ad0m,

I have not found a solution yet. I tried to open a case with Meraki but the engineer has no clue about this.

Regards

[DjShroll]

Hey,

Are you able to run a packet capture on the device in question? Would be interested in seeing if there's something in your network that might be blocking the outbound connection for server auth. Are you able to try a different network?

Thanks,

-Dylan