Can't create new Tags in MDM

edugg65
Here to help

Can't create new Tags in MDM

Hey there,

 

I have been working on setting up a few temporary devices that will need a couple of apps that we don't use anywhere else in our org. When I attempt to create the manual tag so I can add it to the apps to have them install, I can see it create the tag, but after I save it, it goes away.

 

Is there a step I am missing or something. In the screenshot below you can see my total number of tags change to 20 after I have "created" the tag, but after saving it goes back down to 19.

 

Thanks for any help!


edugg65_1-1722609481116.png

 

edugg65_0-1722609456080.png

 

7 Replies 7
PhilipDAth
Kind of a big deal
Kind of a big deal

Another easy way to handle this situation is to create a second Systems Manager network (you can have as many as you like) and put the devices you want to that.

Hoggle
Just browsing

I am also experiencing this issue, so I have opened a ticket with support.

Charles-Wright
Comes here often

Thanks Hoggle, I'm experiencing the same problem as well.

edugg65
Here to help

I thought I was losing my mind honestly. I have made tags before so it was an odd thing. Glad I am not the only one and this may be a bug

Charles-Wright
Comes here often

I have literally made 100's of these tags and I know it can be a little picky when it comes to naming them (no spaces).  But no matter what I do it just won't create one. 

Charles-Wright
Comes here often

It looks like Meraki got the problem fixed.  I was able to create a Tag this morning.

Hoggle
Just browsing

I can confirm, looks like it's working today.

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