Apple MDM Certificate Renewal

[AmandaSWA]

Hello!

I am in the process of reviewing my MDM Certificate and have been following these directions (https://documentation.meraki.com/SM/Device_Enrollment/Apple_MDM_Push_Certificate). However I am getting the attached error message and I can't figure out what else to do. I am logged in with the same Apple ID, and I have double and triple checked that I am following the steps exactly. Can anyone lend me some advice?

[Adam]

Error would seem to indicate an issue with the CSR.  Are you the copy of the CSR you downloaded from the Meraki dashboard isn't corrupt?  Maybe after you've downloaded the CSR try opening it in notepad.  The content of the file should look something like this with different hash information in the middle. 

-----BEGIN CERTIFICATE REQUEST-----
MIIByjCCATMCAQAwgYkxCzAJBgNVBAYTAlVTMRMwEQYDVQQIEwpDYWxpZm9ybmlh
MRYwFAYDVQQHEw1Nb3VudGFpbiBWaWV3MRMwEQYDVQQKEwpHb29nbGUgSW5jMR8w
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6iNh8f8z0ShGsFqjDgFHyF3o+lUyj+UC6H1QW7bn
-----END CERTIFICATE REQUEST-----

[AmandaSWA]

When I open it in TextEdit (I'm on a Mac) it looks like below.. How do I fix it if it's incorrect?

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[Adam · Accepted solution]

Well I just downloaded a CSR from my dashboard and it appears to look the same as yours.  So your next step may be support to make sure there isn't an issue with the CSR export. 

[Adam]

I see you marked the thread as solved.  Were you able to find a solution or just moving on to support?

[AmandaSWA]

I went back through the same steps I did 4 times yesterday and it just worked this time. So, good to go! 🙂