iPad showing profile not verified but in Meraki I can't find this device

Kanika_Bhatia
Comes here often

iPad showing profile not verified but in Meraki I can't find this device

Our client faces an issue where the device shows this profile is not verified under device management. I checked this device under our Meraki management and Apple business as well and the serial number is not there.

They want to return this iPad to apple but the iPad is showing that it is under cloudscape's (Our company name) management.

I tried to reset the iPad also but nothing is helping. How can I free this device completely?

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