Cannot find place to claim the subscription

[anbohm]

Has a GX50 box and added subscription. Has not a subscription key, but cannot find any place to claim/ activate it. Can someone help me find it?

[ArtMarshall]

Sure thing!

1. Open the web app and go to the Hardware tab.
2. Select your GX50 from the list and go to Settings in the top right.
3. Under the Settings heading, choose Security protection.
4. There will be an "Add Subscription Key" button

You can go through these steps on the mobile app but it will redirect you to the web app anyway.

Hope this helps!

Art

[anbohm]

When I go into "Security protection" it's just spinning and never show more info. Tested on both PC and Mobile with multiple browsers, same issue.

[Xydocq · Accepted solution]

This is where you add a license

[anbohm]

Thanks found it now and license got active. The GUI is not user friendly and the documentation need to be updated to match this. Your picture is what Cisco missing.