Wireless Health Heuristics

CourtneyB
Meraki Alumni (Retired)

Identify anomalies impacting the user network experience across every stage of client connectivity.

What are you offering? Provide rapid root cause analysis and response for optimization of the wireless network. Visualize and report on problematic trends that can impact the customer user experience (e.g., types of devices experiencing most problems, APs with the most failed connections).
How do you charge for this?
  • Monthly a-la-carte charge on top of MSP pricing (requires additional Meraki license)
  • Inclusive in premium package MSP pricing (combine with Meraki Insight web application monitoring)
  • Pay per-site (multi-org MSP model)
What resources do you need to sell this?
Why is this valuable?
  • Ensuring the most optimal end user experience is critical for businesses looking to maintain a competitive advantage. Proactively mitigate issues before they become full-scale emergencies that can impact revenue.

 

Build Wireless Health Heuristic services that align to your customer's desired business outcomes

Provide smarter IT by ensuring network anomalies are diagnosed and resolved more rapidly. Optimize network performance to maintain your customers' competitive advantage.

 

Screen Shot 2019-08-19 at 8.46.21 PM.png Retail Retailers know offering smart wireless networks allow for actionable insights into their customers. Enable the most positive end user experience to maintain this competitive advantage.
Screen Shot 2019-08-19 at 8.47.32 PM.png Hospitality Hospitality customers more and more make purchasing decisions based on customer reviews of wireless amenities. Get ahead of any negative reviews by visualizing trends, and detecting network anomalies.
Screen Shot 2019-08-19 at 8.49.44 PM.png Get Creative! Break down your core value to customers and then dig into which aspects of Dashboard you can monetize and structure around Wireless Health services!

 

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